Vacuum regularly to prevent dust and crumbs from settling into roots of the fibers. Avoid direct and continuous exposure to sunlight. Use rug protectors under the legs of heavy furniture to avoid flattening of piles. Do not pull loose ends; clip them with scissors to remove. Turn rug around occasionally to equalize wear. Remove spills immediately; if liquid, blot with clean, undyed cloth by pressing firmly around spill to absorb as much as possible. For hard-to-remove stains, professional rug cleaning is recommended. Store your rug by rolling it front side out and wrapping in cloth for protection. Place in a dry, well-ventilated area. Use of a rug pad is recommended.
The shipping rate varies depending on your order total and shipping options. Please note, some furniture, rugs and other large items that are bulky or heavy items have a delivery surcharge listed in parentheses ($) after the item price. These delivery surcharges are in addition to the standard delivery shipping charges. View Shipping Rates and Options
We take great pride in the quality of our merchandise. If for any reason you are not happy with your purchase, you may return the item(s) within 30 days of receiving the order for a full refund of the merchandise cost. After 30 days, we will replace or refund your purchase against manufacturer's defects ONLY. Please note that we cannot accept returns on monogrammed/personalized items, special order upholstery items and special order rugs, one-of-a-kind rugs, or on items damaged through normal wear and tear. We also cannot accept returns of final-sale items, which are identified by a price ending in .99 or .97. Price adjustments will be honored within 14 days of purchase with original purchase receipt. Delivery fees are non-refundable. Returns of mattresses are subject to a $200 return shipping fee.
For further assistance please call our customer service department at 1.888.922.4119 or send an email to firstname.lastname@example.org
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