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Broken Motif Rug - Frost Gray + Horseradish

  • New

Please Select Size:

$999 $1,899 Sale $699.99 $1,329.99
  • Home Delivery

This item cannot be added to registry due to limited availability.
Overview

Our Broken Motif Rug is made from luxuriously silky banana fibers—a natural material spun from the tree's trunk and leaves. Incredibly soft and durable underfoot, each is hand knotted by artisans in India and takes weeks to complete. It's part of west elm Collection—a carefully curated mix of pieces that inspire and transform your space.

 

 

  • Part of west elm Collection. Available exclusively online or at our Chelsea location.
  • 100% banana tree silk in Light Gray.
  • Hand knotted.
  • No backing.
  • Rug pad recommended (sold separately).
  • Due to hand knotting process each rug's pattern is unique. 
  • Made in India.
Details + Dimensions

DETAILED SPECIFICATIONS

 

  • 6'w x 9'l.
  • 8'w x 10'l.
  • 9'w x 12'l.
  • Thickness: 0.5".

 

CARE

 

Vacuum regularly to prevent dust and crumbs from settling into roots of the fibers. When vacuuming, protect your rug by turning off the beater bar or choosing the "bare floor" setting on your vacuum. Remove spills immediately; if liquid, blot with clean, undyed cloth by pressing firmly around the spill to absorb as much as possible. For hard-to-remove stains, professional rug cleaning is recommended. Store your rug by rolling it front side out and wrapping in cloth for protection. Do not fold or put in an airtight plastic bag. Place in dry, well-ventilated area. Use of a rug pad is recommended.

Shipping + Return Info


HOME DELIVERY INFORMATION

 

  • White Glove Service and Inside Delivery items are delivered into your home by appointment (Mon – Sat) in most metropolitan areas.
  • A representative will call to arrange a delivery date and confirm an appointment time frame (typically a 4-hour window).
  • Available in the contiguous 48 states only.
  • Quick Ship fabric items receive delivery in 2 - 4 weeks.
  • Special order fabric (SPO) items receive delivery in 8 - 10 weeks.

 

White Glove Service: White Glove is a premium service required on oversized furniture items and has an associated fee (standard shipping + processing costs still apply). With White Glove, your order is safely brought into your home by a skilled delivery team on a pre-scheduled date, unpacked in the room of your choice and fully assembled. All packaging materials are removed upon completion. Does not include installation (i.e. wall mounting of shelving units).

 

Inside Delivery: Inside Delivery is required on larger items that do not require assembly (i.e. oversized rugs, mirrors) and has no associated fee (standard shipping + processing costs still apply). With Inside Delivery, items are delivered on a pre-scheduled date to the room of your choice but are neither unpacked nor assembled.

 


SHIPPING RATES

 

The shipping rate varies depending on your order total and shipping options. Please note, some furniture, rugs and other large items that are bulky or heavy items have a delivery surcharge listed in parentheses ($) after the item price. These delivery surcharges are in addition to the standard delivery shipping charges. View Shipping Rates and Options


RETURN POLICY

 

We happily accept returns on stocked items within the time frames listed below. Products designated as special order (SPO) cannot be canceled or returned. All items on our website and in-store are considered ‘stocked’ unless expressly identified as ‘special order’ instead. Prior purchases are not eligible for price adjustments. Please familiarize yourself with our returns policy before placing your order.

 

Stocked Items: If you are dissatisfied with your purchase of a stocked item, you must exchange or return it within the following time frames for a full refund of the merchandise cost (delivery fees are non-refundable). Outside these time frames, we will replace or refund your purchase against manufacturer's defects ONLY. Please note that we cannot accept returns on gift cards or items damaged through normal wear and tear. We also cannot accept returns of final-sale items, which are identified by a price ending in .99 or .97.

  • Quick Ship upholstery items must be returned within 7 days of the order receipt date.
  • All other stocked products must be returned within 30 days of the order receipt date.

 

Special Order Items (SPO): Because they’re custom made to your specifications, special order items may not be canceled or returned and are exchangeable against manufacturer’s defects ONLY. SPO includes special order upholstery items, monogrammed/personalized items, special order rugs, one-of-a kind rugs and any products being shipped directly from a third-party vendor. Any special order items will be flagged as ‘special order’ in your shopping cart. NEW JERSEY CUSTOMERS: Special-order upholstered furniture returns are subject to applicable state law and are non-returnable after 24 hours of delivery.

 


For further assistance please call our customer service department at 1.888.922.4119 or send an email to customerservice@westelm.com