west elm Gift Card
- Free Shipping
- A gift card from west elm makes the perfect gift. Gift cards are available in denominations of $25, $50, $75, $100, $150, $200 and $250.
Gift cards may be used for making purchases at stores in the United States & Puerto Rico, by phone or online with west elm®, Pottery Barn®, pottery barn kids®, PBteen®, Williams-Sonoma®, and Williams-Sonoma Home®. They may not be redeemed for cash or applied as payment to any account, unless required by law. You may not purchase more than $10,000 in gift cards in one day.
We'll deliver it by first-class mail with your personal message within 7 to 10 business days – and there is no charge for shipping.
For two-day rush delivery, there is a charge of $6.50 per address. Rush Delivery orders received by 12PM (PST) Monday - Thursday will arrive in three business days; orders placed Friday - Sunday by 12PM (PST) will arrive on the following Wednesday.
If you are the recipient of a gift card, you can check your balance or redeem your card online here.
- Shipping + Return Info
General Shipping Information
Most purchases are shipped from our Distribution Center by UPS, to arrive in your home within 5 business days of order receipt.
The shipping rate varies depending on your order total and shipping options View Shipping Rates and Options
Rush Delivery Available For an extra charge of $15 per address, we can arrange for rush delivery to most destinations.
We take great pride in the quality of our merchandise. If for any reason you are not happy with your purchase, you may return the item(s) within 30 days of receiving the order for a full refund of the merchandise cost. After 30 days, we will replace or refund your purchase against manufacturer's defects ONLY. Please note that we cannot accept returns on final-sale merchandise, monogrammed/personalized items or on items damaged through normal wear and tear. We regret that we do not give price adjustments on previously purchased items.
For further assistance please call our customer service department at 1.888.922.4119 or send an email to email@example.com