Gift cards may be used for making purchases at stores in the United States & Puerto Rico, by phone or online with west elm®, Pottery Barn®, pottery barn kids®, PBteen®, Williams-Sonoma®, and Williams-Sonoma Home®. They may not be redeemed for cash or applied as payment to any account, unless required by law. You may not purchase more than $10,000 in gift cards in one day.
We'll deliver it by first-class mail with your personal message within 7 to 10 business days – and there is no charge for shipping.
For two-day rush delivery, there is a charge of $6.50 per address. Rush Delivery orders received by 12PM (PST) Monday - Thursday will arrive in three business days; orders placed Friday - Sunday by 12PM (PST) will arrive on the following Wednesday.
If you are the recipient of a gift card, you can check your balance or redeem your card online here.