CARE
Vacuum regularly and/or shake to remove dust. For best results, use a vacuum cleaner without a beater brush, on a low-power setting. May be rinsed regularly with an outdoor hose and mild soap. Allow for rug to dry completely before use after exposure to excessive water from a hose or heavy rain. Do not leave in standing water for extended periods of time to avoid mold/mildew growth. Turn rug around occasionally to equalize wear. Blot spills immediately with a white cloth.
FRONT DOOR DELIVERY
With Front Door Delivery, your item ships from our Distribution Center by UPS and arrives to your home within 4-5 business days of order receipt.
PICK UP IN STORE
Select items are eligible for pick up at your local store. In-stock items can be picked up 2 hours after your order is placed at no additional cost. Eligible non-stocked items can be Shipped to Store for a reduced flat-rate shipping fee, starting as low as $19.99 (on orders up to $399). Please refer to the item dimensions to ensure the product will fit in your vehicle. Visit our Shipping Information Page for more information.
UPS STANDARD DELIVERY + PROCESSING CHARGES
The shipping rate varies depending on your order total and shipping options. Visit our Shipping Information Page for more information.
Add $8.50 for each gift wrap. For next day delivery, add $26.00 per address. Items shipped directly from the manufacturer and oversized items are not eligible for next day delivery.
NEXT DAY DELIVERY + PROCESSING
For an extra charge of $26.00 per address, within the contiguous 48 states, we can arrange for next day delivery to most destinations. If we receive your order by 6pm PT Monday through Friday, you'll receive your order the next business day; orders placed on Friday after 6pm PT through Sunday will arrive on Tuesday. Note: Next day delivery service is not available for out-of-stock items, personalized items or for items shipped directly from the vendor.
EASY RETURNS
At West Elm, we take great pride in the quality of our merchandise. With valid proof of purchase, most items are eligible for return within 30 days of purchase or delivery for a refund of the merchandise value. Items that aren’t eligible for return are:
For full details, please visit our Returns Page.
Item | Price | Delivery Surcharge |
---|---|---|
Chilewich Heathered Shag Mat18x28Cornflower |
No longer available
|
$0 |
Chilewich Heathered Shag Mat21x36Cornflower |
No longer available
|
$0 |
Chilewich Heathered Shag Mat24x36Cornflower |
No longer available
|
$0 |
Chilewich Heathered Shag Mat24x72Cornflower |
No longer available
|
$0 |
Chilewich Heathered Shag Mat36x60Cornflower |
No longer available
|
$0 |
Chilewich Heathered Shag Mat18x28Gray |
$65
|
$0 |
Chilewich Heathered Shag Mat21x36 Semi CircleGray |
$100
|
$0 |
Chilewich Heathered Shag Mat24x36Gray |
$100
|
$0 |
Chilewich Heathered Shag Mat24x72Gray |
$200
|
$0 |
Chilewich Heathered Shag Mat36x60Gray |
$230
|
$0 |
Chilewich Heathered Shag Mat18x28Fog |
$65
|
$0 |
Chilewich Heathered Shag Mat21x36 Semi CircleFog |
$100
|
$0 |
Chilewich Heathered Shag Mat24x36Fog |
$100
|
$0 |
Chilewich Heathered Shag Mat24x72Fog |
$200
|
$0 |
Chilewich Heathered Shag Mat36x60Fog |
$230
|
$0 |
Chilewich Heathered Shag Mat18x28Pebble |
$65
|
$0 |
Chilewich Heathered Shag Mat21x36 Semi CirclePebble |
$100
|
$0 |
Chilewich Heathered Shag Mat24x36Pebble |
$100
|
$0 |
Chilewich Heathered Shag Mat24x72Pebble |
$200
|
$0 |
Chilewich Heathered Shag Mat36x60Pebble |
$230
|
$0 |
Chilewich Heathered Shag Mat, 18x28, Cotton Candy | No Longer Available | No Longer Available |
Chilewich Heathered Shag Mat, 24x36, Cotton Candy | No Longer Available | No Longer Available |
Chilewich Heathered Shag Mat, 36x60, Cotton Candy |
No longer available
|
$0 |