Fes Wool Shag Rug - Ivory / Slate
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Inspired by traditional Moroccan Berber rugs, our Fes Wool Shag Rug is hand-tufted by Craftmark-certified artisans in India. As a Fair Trade Certified™ product, this piece directly supports better living and working conditions for the people behind it—artisans have chosen to use the premium they earn from Fair Trade production to fund additional healthcare coverage.
- Meet the maker of this handcrafted piece.
- 100% wool in Ivory/Slate.
- Hand tufted by Craftmark-certified artisans in a Fair Trade Certified™ facility.
- Learn more about the positive impact your purchase has on Fair Trade workers and their communities.
- Rug Pad recommended (sold separately).
- Made in India.
- Select sizes are online/catalog only.
- Your purchase of handcrafted items helps preserve craft traditions worldwide. Learn more.
- Details + Dimensions
- 3'w x 5'l.
- 5'w x 8'l.
- 8'w x 10'l.
- 9'w x 12'l.
- 2.5'w x 7'l. (Runner)
- Rug thickness: 0.50".
- To learn how to choose the right rug size, visit our Rug Guide.
- Vacuum regularly on a low-power setting to prevent debris from settling into roots of the fibers. Use a vacuum cleaner without a beater brush as it may cause damage to the pile. For best results, vacuum from different directions, making several passes over the area.
- Shedding of loose fibers will occur but will diminish over time. Expect the most shedding to occur within the first 3—6 months.
- Remove spills immediately; if liquid, blot with clean, un-dyed cloth by pressing firmly around the spill to absorb as much as possible. For hard-to-remove stains, professional rug cleaning is recommended.
- Avoid direct and continuous exposure to sunlight.
- Use rug protectors under the legs of heavy furniture to avoid flattening piles.
- Do not pull loose ends. Clip them with scissors to remove.
- Store your rug by rolling it front side out and wrapping in cloth for protection. Do not fold or store rug in an airtight plastic bag. Place in dry, well-ventilated area.
- To protect your investment, use a rug pad. A rug pad provides traction between the rug and floor to prevent slipping. It adds padding, keeps the rug smooth and flat, and prevents color transfer.
- Rotate or reposition your rug and/or rug pad every 3 months. This will aide in a more uniform floor surface patina and decrease the likelihood of the rug pad or exposed backing adhering to the floor surface where they are placed. Rotating your rug will promote even wear on the surface and extend the life of the rug.
- Shipping + Returns
Items sized 8' x 10' and under ship via Front Door Delivery. Items sized 9' x 12' and over ship via Flat Rate Delivery. The overall shipping rate varies depending on your order total and shipping options. View Shipping Rates and Options
- Front Door items ship from our Distribution Center by UPS and arrive to your home within 4-5 business days of order receipt.
- With Unlimited Flat Rate Delivery, an unlimited number of eligible furniture and select oversized items can be delivered for a single flat rate. Flat Rate items include our premium White Glove Service and are delivered to your home by appointment to your room of choice—they are then unpacked and fully assembled, but not installed*.
*Flat Rate items that do not include White Glove Service are select lighting, oversized mirrors, rugs and headboards that need to be attached to a bed frame.
Have more questions regarding shipping? Please visit our Shipping Information page.
You can return eligible items within 30 days of receiving an order or 7 days for Quick Ship upholstery items for a refund of the merchandise value. An original receipt or gift receipt is required. Monogrammed items and Special Order furniture or rugs are not eligible for returns. Review the full list of ineligible items and our refund policy below before starting the process.
How to return:
- Return to Stores: You can return most non-furniture items to your local west elm store for free.
- UPS: For items under 70 lbs, you can print a return label from our Returns Policy page and bring to a UPS location.
- For non-Special Order furniture and other oversized items, please contact our customer service department at 1.888.922.4119.
Items not eligible for return:
- Special Order (SPO) items, including custom rugs and furniture
- Drop Ship items, with the exception of wall art
- Monogrammed items
- Gift cards
- Final sale items (with prices ending in $.X7 or $.X9)
- Items damaged through normal wear and tear