Ikat Ogee Special Order Wool Rug (30-Day Delivery) Favorite

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Ikat Ogee Special Order Wool Rug (30-Day Delivery)

Special order rugs are made just for you, arriving at your door in 30 days. Please note that special order items cannot be returned.
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Overview

A traditional pattern gets a modern makeover with our Ikat Ogee Rug, made to order just for you. Each is hand tufted from wool by skilled Indian artisans and is shipped by plane upon completion, meaning that you'll have your custom made rug just 30 days after ordering (hint: that's quick!).

 

  • 100% wool.
  • Hand tufted by Craftmark-certified artisans.
  • Meet the maker of this handcrafted piece.
  • Rug Pad recommended (sold separately).
  • Shedding of loose fibers is normal with new wool rugs and a natural result of being handcrafted.
  • Shedding will diminish with regular vacuuming, typically within three to six months.
  • Made in India.
Details + Dimensions

DETAILED SPECIFICATIONS

 

  • 4'w x 6'l.
  • 5'w x 8'l.
  • 6'w x 9'l.
  • 8'w x 10'l.
  • Rug thickness: 0.5".
  • To learn how to choose the right rug size, visit our Rug Guide.

 

CARE

 

Vacuum regularly to prevent dust and crumbs from settling into roots of fibers. When vacuuming, protect your rug by turning off the beater bar or choosing the "bare floor" setting on your vacuum. Avoid direct and continuous exposure to sunlight. Use rug protectors under the legs of heavy furniture to avoid flattening piles. Do not pull loose ends; clip them with scissors to remove. Turn rug around occasionally to equalize wear. Remove spills immediately; if liquid, blot with clean, undyed cloth by pressing firmly around the spill to absorb as much as possible. For hard-to-remove stains, professional rug cleaning is recommended. Store your rug by rolling it front side out and wrapping in cloth for protection. Do not fold or put in an airtight plastic bag. Place in a dry, well-ventilated area. Use of a rug pad is recommended. This product may transfer color to nylon or silk material when wet. Shedding of loose fibers is normal with new wool rugs and a natural result of being handmade. Shedding will diminish with regular vacuuming and proper care, typically within three to six months.

Shipping + Return Info

Delivery Information

 

  • Made-to-order rugs require 30 days delivery.
  • Swatches of made-to-order rugs receive delivery in 30 days.

 

Shipping Rates

 

The shipping rate varies depending on your order total and shipping options. Please note, some furniture, rugs and other large items that are bulky or heavy items have a delivery surcharge listed in parentheses ($) after the item price. These delivery surcharges are in addition to the standard delivery shipping charges. View Shipping Rates and Options.

 

Return Policy

 

Please note that Special Order rugs are made to order and cannot be cancelled or returned except when due to defect.

 

For further assistance please call our customer service department at 1.888.922.4119 or send an email to customerservice@westelm.com.

SHIPPING OPTIONS

 

Select items ship to your home via two ways: Front Door Delivery or Flat Rate Delivery. The overall shipping rate varies depending on your order total and shipping options. View Shipping Rates and Options

 

  • Front Door items ship from our Distribution Center by UPS and arrive to your home within 4-5 business days of order receipt.
  • With Unlimited Flat Rate Delivery, an unlimited number of eligible furniture and select oversized items can be delivered for a single flat rate. Flat Rate items include our premium White Glove Service and are delivered to your home by appointment to your room of choice—they are then unpacked and fully assembled, but not installed*.

 

*Flat Rate items that do not include White Glove Service are select lighting, oversized mirrors, rugs and headboards that need to be attached to a bed frame.

 

Have more questions regarding shipping? Please visit our Shipping Information page.

 

EASY RETURNS

 

You can return eligible items within 30 days of receiving an order or 7 days for Quick Ship upholstery items for a refund of the merchandise value. An original receipt or gift receipt is required. Prior purchases are not eligible for price adjustments.

 

How to return:

  • Return to Stores: You can return most non-furniture items to your local west elm store for free.
  • UPS: For items under 70 lbs, you can print a return label from our Returns Policy page and bring to a UPS location.
  • For non-Special Order furniture and other oversized items, please contact our customer service department at 1.888.922.4119.

 

Items not eligible for return:

  • Special Order (SPO) items, including custom rugs and furniture
  • Drop Ship items, with the exception of wall art
  • Monogrammed items
  • Mattresses
  • Gift cards
  • Final sale items (with prices ending in $.X7 or $.X9)
  • Items damaged through normal wear and tear

 

Complete details

For full details, please visit our Returns Policy page. For further assistance, please call our customer service department at 1.888.922.4119 or send an email to customerservice@westelm.com.

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