Jackson 2-Piece Reversible Sectional

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Overview

A safe bet for frequent movers (or compulsive furniture rearrangers), the Jackson Sectional is easily reconfigured into a right-arm or left-arm chaise. Simply move the support "ottoman" to the opposite end and flip the chaise cushion over. Each is crafted in the USA with hand-built frames and cushions and hand-finished upholstery.

 

  • 89.5"w x 60"d x 33.5"h.
  • Wooden frame; metal legs.
  • Hand-tufted back cushions.
  • Chaise easily converts to left- or right-arm piece: move support "ottoman" to opposite side and flip chaise cushion.
  • Comfortable polyurethane foam cushion core.
  • Meet the maker of this handcrafted piece.
  • Assembled in the USA.
  • Select items are online/catalog only.
  • See our go-to guide on choosing the sofa that's right for you.
  • Watch this helpful video about sectional configuration before placing your order.
Details + Dimensions

DETAILED SPECIFICATIONS

 

  • Overall product dimensions: 89.5"w x 60"d x 33.5"h (29"h without cushions).
  • Interior seat width: 79.5".
  • Seat depth (non-chaise portion): 22".
  • Seat height: 19".
  • Back height: 29".
  • Diagonal depth (including legs): 31.5
  • Clearance: 8".
  • Removable legs.
  • Sectional pieces attach via alligator clips (included).
  • Make sure it fits! See our guide on measuring for delivery.
  • Want help understanding what’s left- versus right-facing? Watch this helpful video.

 

PACKAGING

 

  • Number of boxes: 1.
  • Shipping package: 89.5"w x 37"d x 26"h.
  • Packaged weight: 171lbs.

 

ASSEMBLY INSTRUCTIONS

 

Assembled upon delivery via White Glove Service. View assembly instructions.

 

 

CARE

 

Periodic dusting and vacuuming is recommended for normal maintenance. Blot spills as quickly as possible. For stubborn spots and stains, blot excess liquid immediately with a clean, absorbent sponge or cloth. If necessary, use a slightly dampened white cloth and wipe the affected area gently two or three times and take a dry cloth to blot the area dry. Repeat this process as needed and let air dry naturally. Always test clean on a hidden area to confirm results.

Shipping + Return Info

UNLIMITED FLAT RATE DELIVERY – FURNITURE + OVERSIZED ITEMS

 

Our Flat Rate Delivery fees are based on where you live, not how much you buy. With Unlimited Flat Rate Delivery, an unlimited number of eligible furniture and select oversized items can be delivered for a single flat rate.

 

All of our Flat Rate items include our premium White Glove Service—at no extra charge—for oversized furniture and select fragile items. With White Glove, your order is brought into your home by a skilled delivery team on a pre-scheduled date, unpacked in the room of your choice and fully assembled, but not installed*. All packaging materials are removed upon completion.

 

DISTANCE
FLAT RATE FEE
order total up to $999
FLAT RATE FEE
order total $999.01 + over
Local (0–99 miles) $129 $229
Regional (100–199 miles)    $199 $299
National (200 miles + up)   $299 $399

 

SHIPPING + DELIVERY SPECIFICATIONS

 

TYPE OF ITEM  ESTIMATED ARRIVAL
In-Stock 7–10 days (metropolitan area)**
2–3 weeks (all other areas)
Quick Ship 2–4 weeks
Special Order 8–12 weeks
Backordered Will ship once it is back in stock, at no extra charge

 

Flat Rate delivery is by appointment Tuesday – Saturday in most major metropolitan areas**, with Monday delivery available in some areas. Service to outlying areas may be restricted based on geographic location. A service representative will contact you to arrange a delivery date and confirm the appointment timeframe (typically a 4-hour window). Available in the contiguous 48 states only.

 

Please note: Smaller items (bedding, pillows, decorative accessories, baskets, etc.), do not qualify for flat rate shipping and will be delivered via UPS and subject to UPS delivery + processing charges. 

 

*Flat Rate items that do not include White Glove Service are select lighting, oversized mirrors, rugs and headboards that need to be attached to a bed frame.

**San Francisco, Los Angeles, Las Vegas, Denver, Phoenix, New York City, Baltimore, Boston, Dallas, Atlanta, Chicago, Detroit, Columbus, Cromwell, CT, Raleigh/Charlotte, NC + Tampa/Ft. Myers/Orlando and Miami/Ft. Lauderdale, FL.

 

Have more questions regarding shipping? Please visit our Shipping Information page.

 

EASY RETURNS

 

You can return eligible items within 30 days of receiving an order or 7 days for Quick Ship upholstery items for a refund of the merchandise value. An original receipt or gift receipt is required. Prior purchases are not eligible for price adjustments.

 

How to return:

  • Return to Stores: You can return most non-furniture items to your local west elm store for free.
  • UPS: For items under 70 lbs, you can print a return label from our Returns Policy page and bring to a UPS location.
  • For non-Special Order furniture and other oversized items, please contact our customer service department at 1.888.922.4119.

 

Items not eligible for return:

  • Special Order (SPO) items, including custom rugs and furniture
  • Drop Ship items, with the exception of wall art
  • Monogrammed items
  • Mattresses
  • Gift cards
  • Final sale items (with prices ending in $.X7 or $.X9)
  • Items damaged through normal wear and tear

 

Complete details

For full details, please visit our Returns Policy page. For further assistance, please call our customer service department at 1.888.922.4119 or send an email to customerservice@westelm.com.