Our Commitments

Our Commitments

Behind every product is a person and a story. Meet our partners—both
at home and abroad—and learn more about how we design to impact.


Explore Our Commitments

Our handcrafted products are
scourced from a network of 35+
artisan groups in 15 countries,
employing nearly 5,000 makers.

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In 2014, west elm became the first-ever home retailer to offer Fair Trade Certified™ products.

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Organic fibers aren't treated with
pesticides, insecticides or
herbicides, and conserve more
natural resources like water.

We believe in making sustainable
products, being mindful of our
impact on every level.

In 2013 west elm LOCAL launched
in just 2 stores. Since then, we've expanded to all 90+ locations.

Design To Impact

At west elm, we're committed to making OUR VALUES come alive in the work that we do and the products we create. We call it "RESPONSIBLE RETAIL," and although it can be challenging to turn purpose into practice, we've learned firsthand the POSITIVE IMPACT it has on everyone in our community circle: those of us who work at west elm; you, our customers; and our global partners who create for west elm.

We care about how our products are made and have committed to ambitious goals in five key areas—HANDCRAFTED, FAIR TRADE CERTIFIED™, ORGANIC, SUSTAINABLY SOURCED and LOCAL. We're introducing NEW ICONS to clearly identify these initiatives and tell the stories of our partners on this journey. We'll continue to keep you informed about how we're using design to drive meaningful change.

From our home yours,