At Your Service

From tracking your order to processing a
return, we're here to help. Contact us by
phone, email or using one of our self–
service features. From start to finish, your
satisfaction is important to us.

Track Your Order

Track Your Order

Available for online status tracking 24 hours after it has been placed.

Returns

Returns

You can return eligible items for a refund of the merchandise value.

Shipping

Shipping

Items are shipped to 48 states and to Alaska, Hawaii and U.S. Territories.

International Orders

International Orders

Shipping to over 90 countries including Canada and Australia.

PB Credit Card

west elm Card

Apply today for a west elm credit
card and start enjoying the benefits.

Email Settings

Email Settings

Manage your settings and frequency of updates and latest offers.

Call Customer Service

U.S. Customer Service
1.888.922.4119

Email Customer Service

Customer Service Email
customerservice@westelm.com

Design Crew Free Design Services Installation Services Registry Help Free Consultation
The Key Rewards
Credit card

Credit Card


Earn 10% back in Rewards. You'll receive
a $25 Reward for every $250 you spend. Earn
and redeem rewards at west elm.


Apply Today

Monogram Guide


Choose between traditional monogram
or personalization in a variety of different
fonts and color options.

View Guide
Personalization Guide
Find Your Fabric

Find Your Fabric


Search our entire collection, sorting by
fabric type or color.

Order Free Swatches

Register At
west elm


NEWLYWED DISCOUNT
Receive 10% off any purchase for
6 months after your wedding.


PRIVATE SHOPPING APPOINTMENTS
Join us in stores with our registry specialists
who will help you create the perfect registry.


GIFT TRACKER & THANK YOU NOTE MANAGER
We'll help you track who sent what and who
you've sent thank you notes to.

Create a Registry
Create a Registry
Assembly Instructions

Assembly Instructions


Assembly instructions for our furniture products are
available for you to download.

Get Instructions