DETAILED SPECIFICATIONS
CARE
Wipe clean with a damp cloth.
Lock Instruction : The opening combination is preset at the factory at 0-0-0. Leave the dials at the preset combination 0-0-0. Turn the knob clockwise or counterclockwise all the way. Turn dials to set your desired combination. Release the knob. It will rebound to initial position automatically and your lock is now ready to open at your own personal combination. Insert the zipper to check the lock/unlock function before turning the dials.
FRONT DOOR DELIVERY
With Front Door Delivery, your item ships from our Distribution Center by UPS and arrives to your home within 4-5 business days of order receipt.
PICK UP IN STORE
Select items are eligible for pick up at your local store. In-stock items can be picked up 2 hours after your order is placed at no additional cost. Eligible non-stocked items can be Shipped to Store for a reduced flat-rate shipping fee, starting as low as $19.99 (on orders up to $399). Please refer to the item dimensions to ensure the product will fit in your vehicle. Visit our Shipping Information Page for more information.
UPS STANDARD DELIVERY + PROCESSING CHARGES
The shipping rate varies depending on your order total and shipping options. Visit our Shipping Information Page for more information.
Add $8.50 for each gift wrap. For next day delivery, add $26.00 per address. Items shipped directly from the manufacturer and oversized items are not eligible for next day delivery.
NEXT DAY DELIVERY + PROCESSING
For an extra charge of $26.00 per address, within the contiguous 48 states, we can arrange for next day delivery to most destinations. If we receive your order by 6pm PT Monday through Friday, you'll receive your order the next business day; orders placed on Friday after 6pm PT through Sunday will arrive on Tuesday. Note: Next day delivery service is not available for out-of-stock items, personalized items or for items shipped directly from the vendor.
EASY RETURNS
At West Elm, we take great pride in the quality of our merchandise. With valid proof of purchase, most items are eligible for return within 30 days of purchase or delivery for a refund of the merchandise value. Items that aren’t eligible for return are:
For full details, please visit our Returns Page.
Item | Price | Delivery Surcharge |
---|---|---|
We Metallic Collection, Suitcase, Gunmetal, 20" |
$150
|
$0 |
We Metallic Collection, Suitcase, Rosegold, 20" |
$150
|
$0 |