Shipping Information

Shipping Cutoffs - U.S., U.S. Territories, + APO/FPO


Hanukkah - Saturday, December 24th - January 1, 2017
Shipping Order By Date To Be Delivered By
Standard Sunday, December 25, 7pm PT Friday, December 30
Standard - Monogramming Sunday, December 16, 7pm PT Friday, December 30
Rush - Monogramming Wednesday, December 28, 7pm PT Friday, December 30
Next Day Thursday, December 29, 7pm PT Friday, December 30
Gift Card - Standard Tuesday, December 13, 5pm PT Friday, December 23
Gift Card - Rush Thursday, December 22, 9am PT Friday, December 23
Christmas - Sunday, December 25th
Shipping Order By Date To Be Delivered By
Standard Friday, December 16, 9pm PT Friday, December 23
Standard - Monogramming Friday, December 16, 9pm PT Friday, December 23
Rush - Monogramming Tuesday, December 20, 7pm PT Friday, December 23
Next Day Thursday, December 22, 6pm PT Friday, December 23
Gift Card - Standard Tuesday, December 13, 5pm PT Friday, December 23
Gift Card - Rush Thursday, December 22, 9am PT Friday, December 23

Learn More About Our Shipping + Processing


Order Total Standard Shipping
5 business days
Next Day (Contiguous 48 States Only)
1 business day; see below for shipping deadlines
Up to $15.00 $4.95 $22.45
$15.01 - $25.00 $6.00 $23.50
$25.01 - $45.00 $8.00 $25.50
$45.01 - $65.00 $11.00 $28.50
$65.01 - $90.00 $14.00 $31.50
$90.01 - $125.00 $17.00 $34.50
$125.01 - $200.00 $21.00 $38.50
$200.01 & over 10% 10% + $17.50
Gift Card only No charge $8.50

The fees above do not include gift wrap or surcharges that may apply to some items.

Outside Contiguous 48 States
Alaska Add $10
Hawaii Add $10
U.S. Territories Add $10 (10-15 business days)

STANDARD SHIPPING AND PROCESSING

Our shipping and processing fees cover processing your order, handling and packing the products you purchased, and delivering them to you. Most products are shipped from our warehouses to arrive within five business days of when you placed your order. If there is a delay, we will notify you by mail or email. Some items sent directly from our suppliers may take longer, and items ordered together might not arrive in the same box.

Shipping Surcharge

Because furniture, rugs and other large items are bulky, heavy, and may have limited availability, these items have a delivery and processing surcharge. This charge is listed in parentheses ($) after the item price and is in addition to regular delivery and processing charges, which are listed in the chart above.

Alaska, Hawaii, and U.S. Territories

Items shipped to Alaska, Hawaii and U.S. territories are delivered by UPS or USPS with an additional charge of $10. If you wish to ship via Parcel Post to U.S. territories or APO/FPO addresses, please call Customer Service at 1.888.779.5176.

Some heavy or oversized items cannot be shipped outside the contiguous 48 states. At this time, we cannot ship items to Hawaii with an in-home delivery icon such as large furniture pieces or any items that exceed UPS shipping weight limits. Please call 1.888.922.4119 for more information.

NEXT DAY DELIVERY AND PROCESSING

For an extra charge of $17.50 per address, within the contiguous 48 states, we can arrange for rush delivery to most destinations. If we receive your order by 6pm PT Monday through Friday, you'll receive your order the next business day; orders placed Friday after 6pm PT through Sunday will arrive on Tuesday.

Note: Next Day Delivery service is not available for some oversize items, In-Home delivery items, out of stock items, items on backorder, monogrammed items or for items shipped directly from the manufacturer. Gift Card only orders will have a Next Day charge of $8.50 per address.

SHIPPING TO A DIFFERENT ADDRESS

To ship an item to an address other than your billing address, click on the "Ship To Different Address" link in the Shopping Cart for each item and update the recipient information.

SHIPPING TO A P.O. BOX

We can ship most items to a P.O. Box. This excludes extra large items and those shipped directly from our manufacturers. For more information please call 1.888.922.4119, Monday- Friday 5 a.m. to 9 p.m. PST and Saturday- Sunday 6 a.m. to 6 p.m. PST.

INTERNATIONAL SHIPPING

Learn more about international shipping on our International Orders page.

SALES TAX

Sales tax on the merchandise total is charged for items shipped to the following states and US territories: AL*, AR*, AZ*, CA*, CO*, CT*, DC*, FL*, GA*, HI*, IA, ID, IL*, IN*, KS*, KY*, LA*, MA, MD*, ME*, MI*, MN*, MO*, MS*, NC*, ND*, NE*, NJ*, NM*, NV*, NY*, OH*, OK, PA*, RI*, SC*, SD*, TN*, TX*, UT, VA*, VT*, WA*, WI*, WV*, WY and Puerto Rico*. States and US territories marked with an asterisk also collect taxes on shipping and processing charges. Except as otherwise noted, all sales are made by Williams-Sonoma DTC, Inc., and the local sales tax of the delivery destination is also charged. All sales shipped to Texas locations are made by Williams-Sonoma DTC Texas, Inc., and the sales tax is based on the location where the order was received. Orders shipped to California locations are F.O.B. destination point which means title passes in California.

Learn About Our Furniture Delivery


HOME DELIVERY:

  • White Glove  and Inside Delivery items are delivered into your home by appointment (Mon - Sat) in most metropolitan areas.
  • A representative will call to arrange a delivery date and confirm an appointment timeframe (typically a 4-hour window).
  • Available in the contiguous 48 states only.

White Glove Service

  • White Glove is a premium service required on oversized furniture items and has an associated fee (standard shipping + processing costs still apply).
  • With White Glove, your order is safely brought into your home by a skilled delivery team on a pre-scheduled date, unpacked in the room of your choice and fully assembled. All packaging materials are removed upon completion.
  • Does not include installation (i.e. wall mounting of shelving units).
  • White Glove items are identified online with the  symbol.

Inside Delivery

  • Inside Delivery is required on larger items that do not require assembly (i.e. oversized rugs, mirrors) and has no associated fee (standard shipping + processing costs still apply).
  • With Inside Delivery, items are delivered on a pre-scheduled date to the room of your choice but are neither unpacked nor assembled.

                   

DELIVERY TIMING:

  • Quick Ship Upholstered Furniture (2 - 4 weeks):  Items marked as Quick Ship arrive at locations in most metropolitan areas** within 10 to 14 business days. For other areas, your Quick Ship furniture will usually be delivered within 3 to 4 weeks. There is no additional charge for Quick Ship delivery. This service is subject to product availability at time of shipping.
  • Special Order Upholstered Furniture (10 - 12 weeks):  Special made-to-order items with all parts in stock will usually ship from our distribution center within 10 to 12 weeks. All items not marked as Quick Ship are special order items.

  • Non–Upholstered Furniture:  All non–upholstered items will arrive within 7 to 10 business days in most metropolitan areas.** For other areas, your furniture will be delivered within 2 to 3 weeks, depending on availability.

**San Francisco, Los Angeles, Las Vegas, Denver, Phoenix, New York City, Baltimore, Boston, Dallas, Atlanta, Chicago, Detroit, Columbus, Cromwell, CT, Raleigh/Charlotte, NC, & Tampa/Ft. Myers/Orlando and Miami/Ft. Lauderdale, FL.