Shipping Rates + Options

Holiday Shipping Schedule – United States, U.S. Territories and APO/FPO


Mother's Day – Sunday, May 11th

Shipping

Order By Date

Receive Delivery On or Before

Standard UPS

Wednesday, May 7, 2014 at 9am PT

Friday, May 9, 2014

Monogramming

Tuesday, May 6, 2014 at 11pm PT

Friday, May 9, 2014

Rush UPS

Thursday, May 8, 2014 at 9am PT

Friday, May 9, 2014


Father's Day – Sunday, June 15th

Shipping

Order By Date

Receive Delivery On or Before

Standard UPS

Tuesday, June 10, 2014 at 9am PT

Friday, June 13, 2014

Monogramming

Sunday, June 8, 2014 at 11pm PT

Friday, June 13, 2014

Rush UPS

Thursday, June 12, 2014 at 9am PT

Friday, June 13, 2014


Independence Day – Friday, July 4th

Shipping

Order By Date

Receive Delivery On or Before

Standard UPS

Monday, June 30, 2014 at 9am PT

Thursday, July 3, 2014

Monogramming

Saturday, June 28, 2014 at 11pm PT

Thursday, July 3, 2014

Rush UPS

Wednesday, July 2, 2014 at 9am PT

Thursday, July 3, 2014


Labor Day – Monday, September 1st

Shipping

Order By Date

Receive Delivery On or Before

Standard UPS

Tuesday, August 26, 2014 at 9am PT

Friday, August 29, 2014

Monogramming

Sunday, August 24, 2014 at 11pm PT

Friday, August 29, 2014

Rush UPS

Thursday, August 28, 2014 at 9am PT

Friday, August 29, 2014


Rosh Hashanah – Thursday, September 25th

Shipping

Order By Date

Receive Delivery On or Before

Standard UPS

Thursday, September 18, 2014 at 11pm PT

Wednesday, September 24, 2014

Monogramming

Thursday, September 18, 2014 at 11pm PT

Wednesday, September 24, 2014

Rush UPS

Tuesday, September 23, 2014 at 9am PT

Wednesday, September 24, 2014


Yom Kippur - Friday, October 3rd

Shipping

Order By Date

Receive Delivery On or Before

Standard UPS

Monday, September 29, 2014 at 11pm PT

Friday, October 3, 2014

Monogramming

Monday, September 29, 2014 at 11pm PT

Friday, October 3, 2014

Rush UPS

Thursday, October 2, 2014 at 9am PT

Friday, October 3, 2014


Halloween - Friday, October 31st

Shipping

Order By Date

Receive Delivery On or Before

Standard UPS

Monday, October 27, 2014 at 9am PT

Friday, October 31, 2014

Monogramming

Sunday, October 26, 2014 at 11pm PT

Friday, October 31, 2014

Rush UPS

Wednesday, October 29, 2014 at 9am PT

Friday, October 31, 2014


Veteran's Day - Tuesday, November 11th

Shipping

Order By Date

Receive Delivery On or Before

Standard UPS

Wednesday, November 5, 2014 at 11pm PT

Tuesday, November 11, 2014

Monogramming

Wednesday, November 5, 2014 at 11pm PT

Tuesday, November 11, 2014

Rush UPS

Monday, November 10, 2014 at 9am PT

Tuesday, November 11, 2014


Thanksgiving - Thursday, November 27th

Shipping

Order By Date

Receive Delivery On or Before

Standard UPS

Sunday, November 23, 2014 at 5pm PT

Wednesday, November 26, 2014

Monogramming

Saturday, November 22, 2014 at 5pm PT

Wednesday, November 26, 2014

Rush UPS

Tuesday, November 25, 2014 at 9am PT

Wednesday, November 26, 2014


Hannukah - Tuesday, December 16th

Shipping

Order By Date

Receive Delivery On or Before

Standard UPS

Wednesday, December 10, 2014 at 5pm PT

Tuesday, December 16, 2014

Monogramming

Tuesday, December 9, 2014 at 5pm PT

Tuesday, December 16, 2014

Rush UPS

Monday, December 15, 2014 at 9am PT

Tuesday, December 16, 2014


Christmas - Thursday, December 25th

Shipping

Order By Date

Receive Delivery On or Before

Standard UPS

Sunday, December 21, 2014 at 9am PT

Wednesday, December 24, 2014

Monogramming

Monday, December 22, 2014 at 11am PT

Wednesday, December 24, 2014

Rush UPS

Tuesday, December 23, 2014 at 9am PT

Wednesday, December 24, 2014


New Year's Eve - Wednesday, December 31st

Shipping

Order By Date

Receive Delivery On or Before

Standard UPS

Friday, December 26, 2014 at 9am PT

Wednesday, December 31, 2014

Monogramming

Friday, December 26, 2014 at 9am PT

Wednesday, December 31, 2014

Rush UPS

Tuesday, December 30, 2014 at 9am PT

Wednesday, December 31, 2014


Standard Shipping And Processing

Our shipping and processing charges are intended to compensate our company for processing your order, handling and packing the products you purchase, delivering them to you, related overhead and other items.

Most purchases, except those requiring In–Home Delivery (see below for details) are shipped from our Distribution Center by UPS, to arrive in your home within 1 — 2 weeks of order receipt. In the event of a delay, we will notify you by email or mail. Items ordered together may not arrive in the same box.

Items delivered to U.S. Territories are shipped via Parcel Post. We use Parcel Post to ship to a PO Box, APO or PO address. Some heavy or oversized items cannot be shipped outside the 48 contiguous states. Please call our Customer Service department at 1.888.922.4119 with questions. We now ship to over 75 countries — please see International Orders for more details.

DESTINATION

CARRIER

CHARGE

ARRIVAL

48 States: Standard

UPS

See Shipping and
Processing Charges

5 Business Days

48 States: Rush

UPS

Add $15.00

2 Business Days

Alaska / Hawaii

UPS

Add $10.00

5 Business Days

U.S. Territories*

Air Parcel Post only

Add $10.00

10-15 Business Days

*The regular shipping and processing charges listed above cover Parcel Post Delivery.


 

Standard Shipping And Processing Charges

FOR ORDERS TOTALING

CHARGE

up to $15.00

$4.95

$15.01 to $25.00

$6.00

$25.01 to $45.00

$8.00

$45.01 to $65.00

$11.00

$65.01 to $90.00

$14.00

$90.01 to $125.00

$17.00

$125.01 to $200.00

$21.00

$200.01 + over

add 10% of total

Note: Standard shipping and processing charges are applied for each shipping address on an order.

 = extra delivery and processing surcharge for larger items

 = in-home delivery


 

Standard Delivery And Processing Surcharges ($*)

Because furniture, rugs and other large items are bulky, heavy and may have limited availability, these items have a delivery and processing surcharge. This charge is listed in parentheses ($) after the item price and is in addition to the standard shipping and processing charges listed above.


 

Rush Delivery And Processing

If you need something in a rush, we can arrange for faster delivery for an extra charge of $15 per address.

(If we receive your order by 12 noon PST Monday through Thursday, you'll receive your purchase within three business days; orders placed Friday through Sunday by 12 noon PST will arrive on the following Wednesday.) Please note that the charge for rush delivery is in addition to standard Shipping and Processing Charges, listed above. This rush service is not available for some oversized items, out of stock items, for items shipped directly from the manufacturer or items shipped outside the contiguous 48 states.


 

In-Home Delivery

Items with the symbol  are shipped via ground service, our delivery service will call to schedule an appointment within a 4-hour window. Delivery is by appointment - Monday to Saturday - depending on area.
Items are delivered to your room of choice. We will unpack and inspect them, set them up, and remove all packaging. Most complete beds are delivered via our standard carrier; select beds are delivered via home-delivery service. We're happy to place headboards, in their original packaging, in any room you desire, but we are not able to unpack or inspect them, or attach them to existing bed frames. Please note that the installation of appliances and other electronic equipment is not included. Available in the 48 contiguous states only.


 

Back Orders

We will ship backordered items as soon as they are back in stock. In the event of a delay, we will notify you by mail or email.


 

Prices + Sales Tax

Sales tax on the merchandise total is charged for items shipped to the following states and US territories: AL*, AR*, AZ, CA*, CO*, CT*, DC*, FL*, GA*, HI*, IA, ID, IL*, IN*, KS*, KY*, LA*, MA, MD*, ME*, MI*, MN*, MO*, MS*, NC*, ND*, NE*, NJ*, NM*, NV*, NY*, OH*, OK, PA*, RI*, SC*, SD*, TN*, TX*, UT, VA*, VT*, WA*, WI*, WV*, WY and Puerto Rico*. Sales tax is also charged on all shipping, delivery and processing charges for states with an asterisk. Except as otherwise noted, all sales are made by Williams-Sonoma DTC, Inc., and the local sales tax for delivery destination is also charged. In Canada and Puerto Rico, retail prices may vary from those listed in our catalog and on our website. All sales shipped to Texas locations are made by Williams-Sonoma DTC Texas, Inc., and the sales tax is based on the location where the order was received. Orders shipped to California locations are F.O.B. destination point which means title passes in California. For further assistance please call our customer service department at 1.888.922.4119 or send an email to customerservice@westelm.com.


 

Additional Questions?

If there's something you can't find here, feel free to get in touch with us directly.

From United States, US Territories, and AFP/FPO

Phone: 1.888.922.4119 (7 days a week, 5am to 9pm PT)
Email: customerservice@westelm.com
Fax: 1.702.363.2541

From Canada

Phone: 1.855.860.1082 (7 days a week, 5am to 9pm PT)
Email: international@westelm.com

From All Other Countries

Toll Free: +800 15004444 (7 days a week, 5am to 9pm PT)
Toll: 1.405.717.6122
Email: international@westelm.com