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Tight doorways, narrow halls and stairwells can all pose a problem when delivering new furniture. Be sure that the piece will fit in—and into—your home before placing your order. Here's how:
It's important to make sure that the piece will fit in all entryways before placing your order.
Take Note: Account for fixtures, decorative moldings, interior walls, stairwells, and elevators when measuring, as they may pose an obstacle when delivering to a building or once the piece is in your home.
Take Note: 1) Sectionals are delivered in individual pieces. Use individual component measurements for comparison as opposed to the sectional's overall measurements. 2) Most dining tables have removable legs, minimizing overall product height during delivery.
Caution—the piece will not fit into your home if either of these instances holds true:
Caution—the piece will not fit into your home if the piece's height (H) exceeds both the entryway clearance (C) and height (A).
White Glove is a premium service required on oversized furniture items and has an associated fee (standard shipping + processing costs still apply). With White Glove, your order is safely brought into your home by a skilled delivery team on a pre–scheduled date, unpacked in the room of your choice and fully assembled. All packaging materials are removed upon completion. Does not include installation (i.e. wall mounting of shelving units).
Inside Delivery is required on larger items that do not require assembly (i.e. oversized rugs, mirrors) and has no associated fee (standard shipping + processing costs still apply). With Inside Delivery, items are delivered on a pre-scheduled date to the room of your choice but are neither unpacked nor assembled.
Some furniture is stocked in your local west elm store and available to take home immediately. Our Sales Associates can arrange delivery of these items via a local delivery service.